The three options, briefly
Shopify is a hosted platform: you pay a monthly subscription and transaction-related fees, and Shopify handles hosting, security and updates. WooCommerce is an open-source plugin for WordPress: the software is free, but you arrange hosting, maintenance and many features through additional plugins. A custom ecommerce website is built to your specification on a framework of your choice, giving total control and total responsibility.
| Shopify | WooCommerce | Custom build | |
|---|---|---|---|
| Time to launch | Fastest | Moderate | Slowest |
| Upfront cost | Low–moderate | Low–moderate | High |
| Ongoing cost | Monthly fee + app fees | Hosting + plugins + maintenance | Hosting + development retainer |
| Hosting & security | Handled for you | Your responsibility | Your responsibility |
| Customisation | Within platform limits | High, via code and plugins | Unlimited |
| Maintenance burden | Low | Moderate–high | High |
| Best for | Most standard stores | WordPress-based businesses wanting control | Unusual requirements at scale |
When Shopify is the right call
- You want to launch quickly and start selling
- You would rather not manage hosting, security or updates
- Your catalogue and pricing are fairly standard
- You are happy to work within a proven, opinionated system
Most first stores fit here. The monthly fee buys you time and reliability. See Shopify store setup.
When WooCommerce fits better
- Your site already runs on WordPress and content is central
- You want more control over checkout, data and hosting
- You have someone to handle updates, backups and plugin conflicts
- You want to avoid per-sale platform fees as volume grows
WooCommerce rewards teams that can look after it. See WooCommerce setup.
When a custom ecommerce website is justified
A custom build is the right answer only when the platforms genuinely get in the way: complex B2B pricing and approval flows, deep integration with an ERP or a bespoke fulfilment system, an unusual product configurator, very high traffic with specific performance needs, or a storefront that is really an application with a catalogue attached. If your requirements are ordinary, a custom build mostly adds cost and maintenance without a matching return.
Pick the platform that fits your requirements today and your roadmap for two years. You can migrate later — but only if there is a real reason to.
The BizTheme Team
Payments, shipping and tax apply to all three
Whatever platform you choose, you will configure a payment provider, shipping rules and tax handling. These are often where a "simple" store gets complicated. The payment gateway integration page covers choosing and connecting a provider.
A simple way to decide
Match yourself to a row
- Standard products, want speed and low maintenance — Shopify
- Content-led business already on WordPress, have technical support — WooCommerce
- Requirements that neither platform handles cleanly — custom build
- Still unsure — start on a platform; migrating later is cheaper than over-building now
Frequently asked questions
Is Shopify or WooCommerce cheaper?
Can I move from Shopify to WooCommerce later, or the other way?
Do I need a custom ecommerce website?
Which platform is best for SEO?
Choosing a platform for your store
Tell us about your products, volume and any systems you need to connect. We will recommend the platform that fits — not the one that bills the most.